Frequently Asked Questions
What forms of payment do you accept?
101giftables accepts payments online in this form: PayPal.com
Paypal is an online service that allows anyone to send money or make payments with a any major credit card, You can send money using funds from your checking account, send money to anyone with an E-mail address, money orders, E-check 3-4 business days. If you don't already have a Paypal account and would like to purchase our merchandise online, please click the PayPal button above to sign up. All you need is an e-mail address. It's a great little service it is safe & secure. For more information, please read our Privacy Policy.
1.)Paypal - Instant and E-check (3-4 business days)
2.)Visa, Master Card, Discover, American Express through PayPal.com
Can I place an order by phone?
No, Unfortunately at this time we do not offer that service.
Can I place an order by email?
At 101giftables.com you may conveniently email us your order. Once we receive your order we will send you a Paypal request for payment invoice at which time you will then pay through paypal.com. Once we receive your verified & cleared payment we will quickly & promptly process your order. If sending PayPal E-check (3-4 business days to clear before order can be processed) Money order (next day processing) Instant transfer (next day processing). If sending money orders (next day processing) or checks (7-14 business days to process) please refer to our convenient printable mail order form.
Please include these details below for prompt service. (A * indicates required fields)
* Name (first & last)
* Address (City, State & Zip, Country, Postal/Zip)
* Phone, (10 digits+ area code)
* Valid E-mail
* Item# and description & Qty of each item(s)
* Personalization (If Offered/Necessary).
Is ordering online from 101giftables.com safe?
Yes, it is safe to order online through 101giftables.com. All online orders are done through PayPal.com's secure server. In addition, 101giftables.com will never sell your email address to any of those annoying spam email list services. Read our Privacy Policy for details. Any information received by you is strictly used to place orders.
How much does it cost to sign up for PayPal?
PayPal.com is a free account to sign up for. All you need is an e-mail address. Please visit PayPal.com if you haven't already done so & sign up for your account. Please visit PayPal.com for the most accurate, complete & up-to-date information.
Do I need to pay sales tax on my order?
Michigan Residents (only) Add 6% sales Tax
How will my products be shipped?
For your convenience 101giftables.com ships our products UPS ground for easy tracking. Shipping is free in the U.S. (We do not ship to Hawaii, Alaska or Puerto Rico at this time). You may also upgrade your shipping for an additional fee to, Air Mail, Or DHL Rush shipping. Please contact us at customerservice@101giftables.com for rates.
1. UPS Ground Shipping: available for the continental US. UPS is the standard shipping method. FREE
2. USPS: Is available for P.O. Box deliveries. (all other orders will be shipped UPS).FREE
What are the details of your free shipping?
We are proud to offer our convenient & FREE UPS Ground Shipping & USPS Mail Shipping to U.S. Addresses(We do not ship to Hawaii, Alaska or Puerto Rico at this time). Free Shipping is not available for Returns of any kind.
How long does it take to receive my order?
After we receive payment & it has cleared. Your order will take 1-3 business days to process. All orders are proccessed Monday through Friday 9:00AM - 5:00PM EST. (U.S.). After Processing...
Please allow 2-4 weeks for delivery(not including weekends & holidays or back ordered items).
TopFlight® Products allow 2-4 weeks for delivery(not including weekends
& holidays).
All other products, please allow 2-4 weeks or refer to most of our product pages at the top for this information or call us Toll Free for this approximate information. We will be happy to assist you.
*Please Note*
101giftables.com Does not guarantee deliveries on or before any specific date, therefore if you are planning on ordering items for a specific occasion Please E-mail Customer Service @ customerservice@101giftables.com to inquire if the items you are interested in are in stock/ out of stock/ and or on back order before mailing in your order form or placing an order. Or Place order 2 weeks in advance. We will be more than happy to assist you with all of your inquiries.
If an item is not available when shipping your order we will notify you by e-mail or phone & credit your paypal account accordingly within 3-5 business days. If you paid by check or money order we will credit you by the method in which you paid. Please contact us online @ customerservice@101giftables.com . Estimated shipping & delivery times are listed below if you are ordering for any special occasion such as birthday, anniversary, holidays, etc. During the holidays, shipping can be slower than normal, so please keep this in mind when ordering.
All orders are proccessed Monday through Friday 9:00AM - 5:00PM EST. (U.S.)
UPS - Ground shipping-FREE
USPS -Ground Delivery-FREE
What if I ordered an item & it is backordered?
If an item is not available when shipping your order we will notify you by e-mail or phone & credit your paypal account accordingly within 3-5 business days. If you paid by check or money order we will credit you by the method in which you paid. Please E-mail us customerservice@101giftables.com or contact us online-contact us form
What is your return policy?
You may return your product within 30 days of receipt in the condition you received it. Returns are the responsibility of the customer. Please briefly specify & give the reason for your return. All returns are subject to a 20% restocking fee. You may return most items, unless it was an error on our part. We do not accept Exchanges at this time, so if you are not satisified please return your merchandise for a refund only. You must contact us by E-mail within 48 hours @ customerservice@101giftables.com to let us know of any errors with your order. Customers will be responsible for the shipping charges of the item being shipped to you the customer as well as any merchandise to being returned to 101Giftables.com. For more information please E-mail us at customerservice@101giftables.com or by our convenient online contact us form.
If you receive the wrong order, you must ship back items that are not a part of the original order to receive any kind of credit or refund or the correct items in its place. Failure to comply with this policy will result in loss of refund, credit or the receipt to you the customer of the corrected item(s) and or we reserve the right to bill you for any item(s) that you keep. You will be responsible to pay shipping on the returned item(s) for correction. We must obtain all merchandise sent by error before any refund or credit or corrected item(s) will be shipped to you. 101Giftables.com cannot be held responsible for any item(s) we do not receive due to loss or damage or other circumstances, so please make sure you insure all shipments to us for proper assistance.
At this time 101giftables.com does not accept C.O.D's. We are looking to add this in the near future.
101giftables.com will not accept returns under these conditions:
- Orders older than 30 days
- Discontinued items or sale items
- Any additional shipping charges
- If you did not purchase the item from 101giftables.com We will not return/refund it on any item that was not purchased directly from our online store.
Credit adjustments will be made through your original payment method, except for returned gifts which are refunded with a gift certificate. If you paid by PayPal, you must allow 3-4 business days for credits to post to your account.
How do I return an item?
1) Make sure to send your package via insured mail or UPS, as 101giftables.com is not responsible for returned items that are lost or damaged.
2) Include a copy of your invoice along with your reason for returning the item(s). Please indicate that you are returning the item(s)..
3) Customers are responsible for all return shipping charges.
*We do not accept C.O.D.'s. at this time*
What if my order gets lost or damaged in shipping?
If for any reason an item arrives damaged, please contact our customer service department by sending an E-mail to customerservice@101giftables.com or our Contact Us Form. You must contact us within 2 days of receiving order; *there are no exceptions*.
All packages are carefully inspected before they are shipped. The carrier is responsible for any damages. We will notify the carrier promptly. This can take up to 14 business days. The carrier may want to inspect the packaging. Please keep the original packaging as well, as we will need to verify that your item(s) were purchased from 101giftables.com. If you did not keep the original packaging we will not be able to replace your items (no exceptions).
Missing Items
If you feel you are missing any item(s) from your order, you may contact our customer service department within 48 hours that's (2) days of receiving your order by either sending an E-mail to customerservice@101giftables.com or our Contact Us Form so that we may assist you.
101giftables.com will not accept damaged or missing item claims after 48 hours/2 business days of receipt. Please notify us immediately.
If you receive the wrong order, you must ship back the item(s) that are not a part of the original order to receive any kind of credit or refund or the correct item(s) in its place. Failure to comply with this policy will result in loss of refund, credit or the receipt to you the customer of the corrected item(s) and or we reserve the right to bill you for any item(s) that you keep. You will be responsible to pay shipping on the returned item(s) for correction. We must obtain all merchandise sent by error before any refund or credit or corrected item(s) will be shipped to you. 101Giftables.com cannot be held responsible for any item(s) we do not receive due to loss or damage or other circumstances, so please make sure you insure all shipments to us for proper assistance.
Do you ship outside the United States?
Unfortunately at this time we only ship within the U.S.(We do not ship to Hawaii, Alaska or Puerto Rico at this time).
Do you accept mail orders?
Yes
MAIL ORDERS:
101giftables.com accepts regular MAIL ORDERS from US addresses only. Personal checks will be held up to 10 business days to clear. Once your check has cleared 101giftables.com will immediately ship out your available item(s). For faster service 101giftables recommends Paypal.com e-check - typically 3-4 business days to clear. (please send payment for e-check to customerservice101giftables@yahoo.com and include the information required below(see below)...
When sending mail orders please include the following information:
Marked with a * is required.
1) * Your Full Name, Address, Phone Number, and E-mail Address
2) * The product number, name, size or style, and quantity of each item you wish to purchase & Personalization(if applicable).
Please make Checks, Money Orders or Cashiers Checks
Retail Value of Each Item
Every product on this website is shown with a "Suggested Retail Value." This Dollar amount is intended only to provide a general index of items value. Since there may be considerable differences in prices charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on particular items that would be accurate under all conditions. Our objective in assigning these prices is to provide an approximate guide to item value. Every effort has been made to suggest prices that are both moderate and realistic in relationship to comparable items in a wide cross section of retail stores across the nation.
Substitutions
We reserve the right to update model designs, or substitute models or colors whenever these changes represent a equal or better value for our customers. Items illustrated on this website are actual photos of the products available at the time of listing. An updated version maybe substituted (inserted) at a later date. Products depicted on packaging may vary slightly from the actual product because of updating, or because the manufacturer packages several models of a product in one style box. All the sizes of the products indicated or shown on this website are close approximations. Although our staff of proof readers works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.
Replacement is subject to item availability. If exact replacement is NOT available, replacement will be comparable item of at least equal value.
Do you have any gift ideas?
Anniversary Gift Guide, Birthstones & Colors
Need some help deciding on just that right anniversary gift? 101giftables.com can help. Below we have provided an Anniversary guide to help you from modern to traditional gifts.
Wedding Anniversary Gift Guide
Year Traditional Modern
1st Paper Clock
2nd Cotton China
3rd Leather Crystal/Glass
4th Fruit/Flowers Appliance
5th Woodenware Silverware
6th Candy/Iron Woodenware
7th Wool/Copper Desk Set
8th Bronze/Pottery Linen/Lace
9th Pottery/Willow Leather Item
10th Tin/Aluminum Diamond Jewelry
11th Steel Fashion Jewelry
12th Silk/Linens Pearls
13th Lace Textile/Furs
14th Ivory Gold Jewelry
15th Crystal Watch
20th China Platinum
25th Silver Silver
30th Pearls Diamond Jewelry
35th Coral Jade
40th Ruby Ruby
50th Gold Gold
55th Emeralds Emeralds
60th Diamonds Diamonds
Birthstones and Colors
January - Garnet
February - Light Purple Amethyst
March - Blue/Green Aquamarine
April - Diamond
May - Emerald
June - Pearl
July - Ruby
August - Light Green Peridot
September - Blue Sapphire
October - Multi-Color-Opal
November - Golden Topaz
December - Turquoise or Blue Zircon
